Too Close to Speak Up? How Group Cohesion and Status Conflict Affect Group Voice

Myung-Ho Chung, Yumi Ko

Research output: Contribution to conferencePaperpeer-review

Abstract

Although group network characteristics significantly influence a group’s capability to exchange and absorb knowledge by speaking up group members’ opinions, previous research on voice behavior has not yet fully addressed the social and relational factors in work groups that affect group-level voice. Specifically, in line with the “dark side of social capital” argument, this study examines the effects of group cohesion (i.e., network density) on group voice behavior, and further investigates when and how the effects occur. In addition, we believe these effects vary based on the group’s perception of status conflicts. Using data from 55 work groups, we found an inverted U-shaped relationship between group density and group voice behavior. Moreover, it was observed that the status conflict moderated the inverted-U effect of group density on group voice, such that: when status conflict is high, 1) overall level of group voice was reduced, 2) group voice turned to decrease faster on the downward side of the inverted-U curve. We discussed the theoretical and practical implications of these results with relation to effective group management.
Original languageAmerican English
StatePublished - 13 Aug 2018
EventAcademy of Management (AOM) Annual Meeting - Chicago, United States
Duration: 10 Aug 201814 Aug 2018

Conference

ConferenceAcademy of Management (AOM) Annual Meeting
Country/TerritoryUnited States
CityChicago
Period10/08/1814/08/18

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