TY - JOUR
T1 - The Effects of Price Rank on Clicks and Conversions in Product List Advertising on Online Retail Platforms
AU - Zhuang, Mengzhou
AU - Fang, Eric
AU - Lee, Jongkuk
AU - Li, Xiaoling
N1 - Funding Information:
Financial support from the Early Career Scheme of the Research Grants Council of Hong Kong [Grant 27504520], the University of Hong Kong Seed Fund for Basic Research [Grant 201904185017], the National Natural Science Foundation of China [Grants 71972021 and 71672192], and the Key Project of the National Social Science Foundation [Grant 21ZDA026] is gratefully acknowledged.
Funding Information:
History: Yulin Fang, Senior Editor; Wenjing Duan, Associate Editor. Funding: Financial support from the Early Career Scheme of the Research Grants Council of Hong Kong [Grant 27504520], the University of Hong Kong Seed Fund for Basic Research [Grant 201904185017], the National Natural Science Foundation of China [Grants 71972021 and71672192], and the Key Project of the National Social Science Foundation [Grant 21ZDA026] is gratefully acknowledged. Supplemental Material: The online appendix is available at https://doi.org/10.1287/isre.2021.1039.
Publisher Copyright:
© 2021 INFORMS
PY - 2021/12
Y1 - 2021/12
N2 - In light of the critical role of price information in consumers’ decision making, this study investigates the effect of price rank on consumers’ responses to product list advertising (PLA) throughout the purchase funnel, as well as the moderating effects of two keyword attributes. A hierarchical Bayesian model, using a unique data set from a leading electronic shopping platform and a simulated experiment, reveals that in the early phases of the purchase funnel, consumers are more likely to click on extremely priced options (i.e., the highest or lowest), which consumers use as anchors to evaluate the broad range of options. Later in the purchase funnel, when clicks tend to convert to purchases, consumers instead are more likely to click on moderately priced options, which usually offer a compromise between price and quality. The effects of price rank diminish among advertisements that sponsor more specific keywords and increase among those that sponsor more popular keywords. These findings provide new insights into the role of price information in the PLA context, as well as managerial implications for devising effective PLA strategies.
AB - In light of the critical role of price information in consumers’ decision making, this study investigates the effect of price rank on consumers’ responses to product list advertising (PLA) throughout the purchase funnel, as well as the moderating effects of two keyword attributes. A hierarchical Bayesian model, using a unique data set from a leading electronic shopping platform and a simulated experiment, reveals that in the early phases of the purchase funnel, consumers are more likely to click on extremely priced options (i.e., the highest or lowest), which consumers use as anchors to evaluate the broad range of options. Later in the purchase funnel, when clicks tend to convert to purchases, consumers instead are more likely to click on moderately priced options, which usually offer a compromise between price and quality. The effects of price rank diminish among advertisements that sponsor more specific keywords and increase among those that sponsor more popular keywords. These findings provide new insights into the role of price information in the PLA context, as well as managerial implications for devising effective PLA strategies.
KW - click-through rate
KW - consumer purchase funnel
KW - conversion rate
KW - keyword popularity
KW - keyword specificity
KW - price rank
KW - product list advertising
UR - http://www.scopus.com/inward/record.url?scp=85134645676&partnerID=8YFLogxK
U2 - 10.1287/ISRE.2021.1039
DO - 10.1287/ISRE.2021.1039
M3 - Article
AN - SCOPUS:85134645676
SN - 1047-7047
VL - 32
SP - 1412
EP - 1430
JO - Information Systems Research
JF - Information Systems Research
IS - 4
ER -