Methodological considerations for quantitative content analysis of online interactions

Seng Chee Tan, Hyo Jeong So, Ching Sing Chai

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

2 Scopus citations

Abstract

This chapter focuses on quantitative content analysis of online interactions, in particular, asynchronous online discussion. It clarifies the definitions of quantitative content analysis and provides a summary of 23 existing coding schemes, broadly categorized by the theoretical constructs under investigation: (1) (Meta) cognition, (2) knowledge construction, and (3) presence. To help interested researchers harvest the rich source of data in online communities, guidelines for using quantitative content analysis of online interactions were provided. In addition, important methodological considerations and issues were discussed, including the issues of validity, reliability, choice of unit of analysis, and latent versus manifested content.

Original languageEnglish
Title of host publicationHandbook of Research on Methods and Techniques for Studying Virtual Communities
Subtitle of host publicationParadigms and Phenomena
PublisherIGI Global
Pages611-630
Number of pages20
Volume1
ISBN (Print)9781609600402
DOIs
StatePublished - 2011

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