Identifying user engagement patterns in an online video discussion platform

Seung Yeon Lee, Hui Soo Chae, Gary Natriello

Research output: Contribution to conferencePaperpeer-review

6 Scopus citations

Abstract

In this study we conducted behavioral analyses to gain insights into patterns of user interaction in a video discussion platform, Vialogues. Vialogues provides an asynchronous online discussion environment around video. Using a hierarchical clustering analysis on users’ clickstream data, we identified four different behavior patterns: (1) video watchers with no discussion activity, (2) opinion seekers and active repliers with little to no video watching activity, (3) users who watched and discussed videos, and (4) users focused on viewing and/or creating metadata. Despite being the largest group, Cluster (3) had the least classifiable characteristics. Consequently we conducted additional analyses to examine finer-grained user segments. For each segment we created a transition network using weighted directed networks in order to understand the transition pattern between two consecutive click activities.

Original languageEnglish
StatePublished - 2018
Event11th International Conference on Educational Data Mining, EDM 2018 - Buffalo, United States
Duration: 15 Jul 201818 Jul 2018

Conference

Conference11th International Conference on Educational Data Mining, EDM 2018
Country/TerritoryUnited States
CityBuffalo
Period15/07/1818/07/18

Bibliographical note

Publisher Copyright:
© 2018 International Educational Data Mining Society. All rights reserved.

Keywords

  • Hierarchical clustering
  • Online discussion
  • Transition network
  • User behavior
  • Video learning

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