Identification of Key Service Features for Evaluating the Quality of Metaverse Services: A Text Mining Approach

Computer Science

• Customer Review 50%
• Customer Satisfaction 50%
• Logistic Regression 50%
• Machine Learning Algorithm 50%
• Sentiment Analysis 50%
• Service Manager 50%
• Text Mining 100%
• Topic Modeling 50%

Psychology

• Learning Algorithm 16%
• Metaverse 100%
• Text Mining 100%
• Topic Modeling 16%