Identification of Key Service Features for Evaluating the Quality of Metaverse Services: A Text Mining Approach

Computer Science

• Text Mining 100%
• Machine Learning Algorithm 50%
• Sentiment Analysis 50%
• Customer Review 50%
• Oriented Perspective 50%
• Service Manager 50%
• Logistic Regression 50%
• Topic Modeling 50%
• Customer Satisfaction 50%

Psychology

• Text Mining 100%
• Topic Modeling 50%
• Learning Algorithm 50%

Social Sciences

• Metaverse 100%
• Opinion Mining 16%