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I see a double-edged sword: How self-other perceptual gaps predict public attitudes toward ChatGPT regulations and literacy interventions

  • Myojung Chung
  • , Nuri Kim
  • , S. Mo Jones-Jang
  • , Jihyang Choi
  • , Sangwon Lee

Research output: Contribution to journalArticlepeer-review

3 Scopus citations

Abstract

The double-edged nature of generative artificial intelligence (AI) underscores the importance of understanding complex and paradoxical public views about this emerging technology. Heeding to this call, this study examined how the general public perceives and reacts to Chat GPT and the implications of these perceptions, drawing on the third-person and first-person effect. A national survey in the United States (N = 1004) revealed that individuals tend to believe they would personally benefit from the positive influence of Chat GPT, while others will benefit relatively less. Also, results showed that people believe that self is more capable of using Chat GPT critically, ethically, and efficiently than others. Interestingly, the self-other gap in perceived efficacy was influenced by subjective knowledge but not by objective knowledge about Chat GPT. The self-other gap in perceived efficacy negatively predicted support for government regulation of Chat GPT, while the self-other gap in both perceived influence and efficacy positively predicted support for literacy interventions.

Original languageEnglish
Pages (from-to)1316-1337
Number of pages22
JournalNew Media and Society
Volume28
Issue number3
DOIs
StatePublished - Mar 2026

Bibliographical note

Publisher Copyright:
© The Author(s) 2025. This article is distributed under the terms of the Creative Commons Attribution-NonCommercial 4.0 License (https://creativecommons.org/licenses/by-nc/4.0/) which permits non-commercial use, reproduction and distribution of the work without further permission provided the original work is attributed as specified on the SAGE and Open Access pages (https://us.sagepub.com/en-us/nam/open-access-at-sage).

Keywords

  • ChatGPT
  • efficacy
  • first-person effect
  • generative artificial intelligence
  • literacy interventions
  • regulation
  • third-person effect

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