How does psychological safety foster employee performance? A serial multiple mediation of job crafting and thriving

Research output: Contribution to journalArticlepeer-review

7 Scopus citations

Abstract

Purpose: The purpose of this paper was to explore the underlying mechanism of the relationship between psychological safety and performance. Design/methodology/approach: A serial multiple mediation model that explains the impact of psychological safety on performance via job crafting and thriving at work was proposed and tested using PROCESS macro (Model 6). Data were collected from 320 employees at three different large Korean organizations. Findings: The results of this study found that job crafting and thriving at work sequentially mediate the relationship between psychological safety and performance. However, the direct effect of psychological safety on performance was found to be nonsignificant. Put differently, psychological safety is unrelated to performance independent of the effects of job crafting and thriving at work. Originality/value: The present study theoretically contributes to psychological safety research by proposing and testing a serial mediation model that explores the underlying mechanism of the relationship between psychological safety and performance in detail. Practically, this study informs managers about the importance of ensuring a psychologically safe workplace environment and encouraging employees' proactive behaviors to enhance their performance and ability to thrive at work.

Original languageEnglish
Pages (from-to)98-112
Number of pages15
JournalInternational Journal of Organization Theory and Behavior
Volume25
Issue number3-4
DOIs
StatePublished - 10 Nov 2022

Bibliographical note

Funding Information:
The author would like to thank two anonymous reviewers and the editor for their helpful and valuable comments.

Publisher Copyright:
© 2022, Emerald Publishing Limited.

Keywords

  • Job crafting
  • Performance
  • Psychological safety
  • Serial multiple mediation
  • Thriving at work

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