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Exploring How Task Complexity and User Self-Efficacy Shape AI Agent Design for AI-assisted Translation

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

AI Agents promise to reduce prompt engineering burden through autonomous workflows, yet their user experience impact remains under-explored. We conducted a within-subjects study (N=20) comparing a single LLM chat interface with a structured agent pipeline for AI-assisted translation. Task complexity (three levels) and user self-efficacy (AI and translation) were examined as moderating factors. Under the evaluated translation tasks, the single LLM was often preferred to the structured pipeline in satisfaction, workload (NASA-TLX), and efficiency (Inter-Message Interval). Usability differences widened in higher-complexity tasks, while medium complexity suggested potential outcome-level trade-offs. Higher self-efficacy users were also more sensitive to reduced perceived control in the pipeline condition. These findings reflect one structured agent pipeline under specific translation tasks rather than agentic systems broadly. We derive design implications for agent interfaces, including separating user intent from content generation and supporting adaptive levels of automation to preserve user agency.

Original languageEnglish
Title of host publicationCHI 2026 - Extended Abtracts of the 2026 CHI Conference on Human Factors in Computing Systems
EditorsNuria Oliver, David A. Shamma, Heloisa Candello, Pablo Cesar, Pedro Lopes, Valentino Artizzu, Fiona Draxler, Gustavo Lopez, Anke V. Reinschluessel, Xin Tong, Phoebe O. Toups Dugas
PublisherAssociation for Computing Machinery
ISBN (Electronic)9798400722813
DOIs
StatePublished - 13 Apr 2026
EventExtended Abtracts of the 2026 CHI Conference on Human Factors in Computing Systems, CHI 2026 - Barcelona, Spain
Duration: 13 Apr 202617 Apr 2026

Publication series

NameConference on Human Factors in Computing Systems - Proceedings

Conference

ConferenceExtended Abtracts of the 2026 CHI Conference on Human Factors in Computing Systems, CHI 2026
Country/TerritorySpain
CityBarcelona
Period13/04/2617/04/26

Bibliographical note

Publisher Copyright:
© 2026 Copyright held by the owner/author(s).

Keywords

  • AI Agent
  • Human-AI interaction
  • LLM
  • Self-efficacy
  • System Usability
  • Task Complexity

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