Effects of question style in user’s emotion survey: Using the case of FWA’s best award winning website

Sangmin Lee; Joo Hyun Park; Dongho Kim; Han Young Ryoo

doi:10.1007/978-981-10-1536-6_92

Effects of question style in user’s emotion survey: Using the case of FWA’s best award winning website

Sangmin Lee, Joo Hyun Park, Dongho Kim, Han Young Ryoo

Department of Content Convergence

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

2 Scopus citations

Abstract

An emotional design that measures human emotion for new product has been emerging in several fields. The most pervasive method of measuring the human emotion is evaluating the users’ emotions with the questionnaire including the most common emotional vocabularies. The objective of this study is evaluating the level of user’s emotion with three different questionnaires in sentence length and expression styles. In order to achieve the study objective, the main page of best award winning website from the FWA (Favourite Website Awards), an industry recognized internet award program, was selected for evaluating the human emotion. This study found that different question style has no significant effect on human emotion evaluation. The findings from this study are a lot different from the research reported in the literature outside the Korea. This implies that additional research might be necessary by adopting different target participants or investigating the characteristics of the survey respondents.

Original language	English
Title of host publication	Advanced Multimedia and Ubiquitous Engineering - FutureTech and MUE
Editors	Hai Jin, Young-Sik Jeong, Muhammad Khurram Khan, James J. Park
Publisher	Springer Verlag
Pages	707-711
Number of pages	5
ISBN (Print)	9789811015359
DOIs	https://doi.org/10.1007/978-981-10-1536-6_92
State	Published - 2016
Event	11th International Conference on Future Information Technology, FutureTech 2016 - Beijing, China Duration: 20 Apr 2016 → 22 Apr 2016

Publication series

Name	Lecture Notes in Electrical Engineering
Volume	393
ISSN (Print)	1876-1100
ISSN (Electronic)	1876-1119

Conference

Conference	11th International Conference on Future Information Technology, FutureTech 2016
Country/Territory	China
City	Beijing
Period	20/04/16 → 22/04/16

Bibliographical note

Funding Information:
This work was supported by Design Innovation Capability Development Program (No. 10054099), funded by the Ministry of Trade, Industry and Energy (MOTIE).

Publisher Copyright:
© Springer Science+Business Media Singapore 2016.

Keywords

Question style
User’s emotion
User’s sensibility

Access to Document

10.1007/978-981-10-1536-6_92

Cite this

Lee, S., Park, J. H., Kim, D., & Ryoo, H. Y. (2016). Effects of question style in user’s emotion survey: Using the case of FWA’s best award winning website. In H. Jin, Y.-S. Jeong, M. K. Khan, & J. J. Park (Eds.), Advanced Multimedia and Ubiquitous Engineering - FutureTech and MUE (pp. 707-711). (Lecture Notes in Electrical Engineering; Vol. 393). Springer Verlag. https://doi.org/10.1007/978-981-10-1536-6_92

Lee, Sangmin ; Park, Joo Hyun ; Kim, Dongho et al. / Effects of question style in user’s emotion survey : Using the case of FWA’s best award winning website. Advanced Multimedia and Ubiquitous Engineering - FutureTech and MUE. editor / Hai Jin ; Young-Sik Jeong ; Muhammad Khurram Khan ; James J. Park. Springer Verlag, 2016. pp. 707-711 (Lecture Notes in Electrical Engineering).

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title = "Effects of question style in user{\textquoteright}s emotion survey: Using the case of FWA{\textquoteright}s best award winning website",

abstract = "An emotional design that measures human emotion for new product has been emerging in several fields. The most pervasive method of measuring the human emotion is evaluating the users{\textquoteright} emotions with the questionnaire including the most common emotional vocabularies. The objective of this study is evaluating the level of user{\textquoteright}s emotion with three different questionnaires in sentence length and expression styles. In order to achieve the study objective, the main page of best award winning website from the FWA (Favourite Website Awards), an industry recognized internet award program, was selected for evaluating the human emotion. This study found that different question style has no significant effect on human emotion evaluation. The findings from this study are a lot different from the research reported in the literature outside the Korea. This implies that additional research might be necessary by adopting different target participants or investigating the characteristics of the survey respondents.",

keywords = "Question style, User{\textquoteright}s emotion, User{\textquoteright}s sensibility",

author = "Sangmin Lee and Park, {Joo Hyun} and Dongho Kim and Ryoo, {Han Young}",

note = "Funding Information: This work was supported by Design Innovation Capability Development Program (No. 10054099), funded by the Ministry of Trade, Industry and Energy (MOTIE). Publisher Copyright: {\textcopyright} Springer Science+Business Media Singapore 2016.; 11th International Conference on Future Information Technology, FutureTech 2016 ; Conference date: 20-04-2016 Through 22-04-2016",

year = "2016",

doi = "10.1007/978-981-10-1536-6_92",

language = "English",

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Lee, S, Park, JH, Kim, D & Ryoo, HY 2016, Effects of question style in user’s emotion survey: Using the case of FWA’s best award winning website. in H Jin, Y-S Jeong, MK Khan & JJ Park (eds), Advanced Multimedia and Ubiquitous Engineering - FutureTech and MUE. Lecture Notes in Electrical Engineering, vol. 393, Springer Verlag, pp. 707-711, 11th International Conference on Future Information Technology, FutureTech 2016, Beijing, China, 20/04/16. https://doi.org/10.1007/978-981-10-1536-6_92

Effects of question style in user’s emotion survey: Using the case of FWA’s best award winning website. / Lee, Sangmin; Park, Joo Hyun; Kim, Dongho et al.
Advanced Multimedia and Ubiquitous Engineering - FutureTech and MUE. ed. / Hai Jin; Young-Sik Jeong; Muhammad Khurram Khan; James J. Park. Springer Verlag, 2016. p. 707-711 (Lecture Notes in Electrical Engineering; Vol. 393).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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AU - Kim, Dongho

AU - Ryoo, Han Young

N1 - Funding Information: This work was supported by Design Innovation Capability Development Program (No. 10054099), funded by the Ministry of Trade, Industry and Energy (MOTIE). Publisher Copyright: © Springer Science+Business Media Singapore 2016.

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Effects of question style in user’s emotion survey: Using the case of FWA’s best award winning website

Abstract

Publication series

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Bibliographical note

Keywords

Access to Document

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