TY - JOUR
T1 - Does diversity matter? exploring workforce diversity, diversity management, and organizational performance in social enterprises
AU - Cho, Sangmi
AU - Kim, Ahraemi
AU - Mor Barak, Michàlle E.
N1 - Publisher Copyright:
© 2017 John Wiley & Sons Australia, Ltd
PY - 2017/10
Y1 - 2017/10
N2 - This study explores the dynamics of workforce diversity, diversity management, and organizational performance in social enterprises. Semi-structured in-depth interviews were conducted with 14 individuals working in the social enterprise sector in Los Angeles, California, including both top management and regular employees. Data were analyzed using thematic analysis rooted in grounded theory. Overall, high levels of diversity in gender, race/ethnicity, education, and sexual orientation were identified in social enterprises, while low levels of age and value diversity were found. Workforce diversity and diversity management were reported to be crucial factors that positively influence organizational performance. Although interviewees considered diversity management to play an important role in promoting organizational performance, they were less likely to implement diversity management themselves. By providing important insights into workforce diversity, diversity management, and organizational performance in social enterprises, this study contributes to an understanding of the dynamics and provides suggestions for sustainability in social enterprises.
AB - This study explores the dynamics of workforce diversity, diversity management, and organizational performance in social enterprises. Semi-structured in-depth interviews were conducted with 14 individuals working in the social enterprise sector in Los Angeles, California, including both top management and regular employees. Data were analyzed using thematic analysis rooted in grounded theory. Overall, high levels of diversity in gender, race/ethnicity, education, and sexual orientation were identified in social enterprises, while low levels of age and value diversity were found. Workforce diversity and diversity management were reported to be crucial factors that positively influence organizational performance. Although interviewees considered diversity management to play an important role in promoting organizational performance, they were less likely to implement diversity management themselves. By providing important insights into workforce diversity, diversity management, and organizational performance in social enterprises, this study contributes to an understanding of the dynamics and provides suggestions for sustainability in social enterprises.
KW - diversity
KW - diversity management
KW - organizational performance
KW - qualitative research
KW - social enterprise
UR - http://www.scopus.com/inward/record.url?scp=85021404871&partnerID=8YFLogxK
U2 - 10.1111/aswp.12125
DO - 10.1111/aswp.12125
M3 - Article
AN - SCOPUS:85021404871
SN - 1753-1403
VL - 11
SP - 193
EP - 204
JO - Asian Social Work and Policy Review
JF - Asian Social Work and Policy Review
IS - 3
ER -