In this paper, we examine the employee’s centrality in trust networks among coworkers affects their performances. Specially, we study how two dimensions of trust networks (cognition-based trust and affect-based trust) are related to the individual performance. We also investigate the mediating effect of the compassionate helping in the relationship between affect-based trust networks and individual achievement. Using data from 204 individuals from 10 organizations, we found that the individual centrality in the cognition-based trust network was positively associated with individual performance. However, the employee’s centrality in affect-based trust itself did not have significant impact on performance. We determined that the employee’s centrality in affect-based trust networks is related to their work-related performance indirectly via their companionate helping that employee receives from coworkers. Contributions for theory and practice are discussed.
|Original language||American English|
|State||Published - 13 Aug 2019|
|Event||Academy of Management (AOM) Annual Meeting - Boston, United States|
Duration: 9 Aug 2019 → 13 Aug 2019
|Conference||Academy of Management (AOM) Annual Meeting|
|Period||9/08/19 → 13/08/19|