Do Nice Guys Really Finish Last? How Trust and Compassionate Helping Affect Employee Performance

Myung-Ho Chung

Research output: Contribution to conferencePaperpeer-review

Abstract

In this paper, we examine the employee’s centrality in trust networks among coworkers affects their performances. Specially, we study how two dimensions of trust networks (cognition-based trust and affect-based trust) are related to the individual performance. We also investigate the mediating effect of the compassionate helping in the relationship between affect-based trust networks and individual achievement. Using data from 204 individuals from 10 organizations, we found that the individual centrality in the cognition-based trust network was positively associated with individual performance. However, the employee’s centrality in affect-based trust itself did not have significant impact on performance. We determined that the employee’s centrality in affect-based trust networks is related to their work-related performance indirectly via their companionate helping that employee receives from coworkers. Contributions for theory and practice are discussed.
Original languageAmerican English
StatePublished - 13 Aug 2019
EventAcademy of Management (AOM) Annual Meeting - Boston, United States
Duration: 9 Aug 201913 Aug 2019

Conference

ConferenceAcademy of Management (AOM) Annual Meeting
Country/TerritoryUnited States
CityBoston
Period9/08/1913/08/19

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