Designing eHealth Tutorials with and for Older Adults

Nathan Davis, Kristina Shiroma, Bo Xie, Tom Yeh, Xu Han, Atami De Main

Research output: Contribution to journalArticlepeer-review

5 Scopus citations

Abstract

Older adults may be excluded from using digital health technologies due to limited eHealth literacy. Research is much needed to decrease disparities in eHealth literacy and increase the inclusiveness of such technologies. Integrating the preferences and expertise of older adults is key to age-appropriate design of eHealth tutorials. This study explores how participatory design (PD) techniques can be adapted to include older adults in the design of an eHealth tutorial. We worked with 9 older adults (aged 64 and 82) as co-designers and conducted PD sessions over 11 weeks in a senior center's computer lab. Using thematic analysis, we identified 7 themes around the design of eHealth tutorials for older adults. We also identified successes and challenges in PD with older adults, along with benefits of partnering with senior centers. Our findings have implications for both the design of eHealth tutorials for older adults and for PD with older adults.

Original languageEnglish
Pages (from-to)92-103
Number of pages12
JournalProceedings of the Association for Information Science and Technology
Volume58
Issue number1
DOIs
StatePublished - 2021

Bibliographical note

Publisher Copyright:
84 Annual Meeting of the Association for Information Science & Technology | Oct. 29 – Nov. 3, 2021 | Salt Lake City, UT. Author(s) retain copyright, but ASIS&T receives an exclusive publication license.

Keywords

  • co-design
  • eHealth
  • health information
  • older adults
  • participatory design

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