Coping behaviors in short message service (SMS)-based disaster alert systems: From the lens of protection motivation theory as elaboration likelihood

Chul Woo Yoo, Jaeung Lee, Changhyun Yoo, Nan Xiao

Research output: Contribution to journalArticlepeer-review

26 Scopus citations

Abstract

Short message service (SMS)-based disaster alert systems are used as critical methods that inform people of natural disasters. This study investigates how two different decision-making routes influence adaptive copings based upon users’ protection motivations. The two important routes, argument quality and source credibility, are presented as focal antecedents of coping adaptiveness. And perceived threat and coping efficacy are tested as a moderator as elaboration likelihood. To achieve these goals, we propose a theoretical framework and analyze survey data to test the hypotheses. The results illustrate that two elaboration likelihood variables show significant moderating roles in the proposed research model.

Original languageEnglish
Article number103454
JournalInformation and Management
Volume58
Issue number4
DOIs
StatePublished - Jun 2021

Bibliographical note

Publisher Copyright:
© 2021 Elsevier B.V.

Keywords

  • Coping behavior
  • Disaster alert management systems
  • Elaboration likelihood
  • Protection motivation

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