Co-designing an e-health tutorial for older adults

Bo Xie, Tom Yeh, Greg Walsh, Ivan Watkins, Man Huang

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

19 Scopus citations

Abstract

Older adults' ability to access and use electronic health information is generally low, requiring innovative approaches for improvement. An integrated e-tutorial overlays instructions onto Websites. The literature suggests integrated e-tutorials are more effective than paper or video-based tutorials for younger people, but little is known about their effectiveness for older adults. This study explores the applicability of an integrated e-health tutorial for older adults. An integrated e-tutorial, the Online Tutorial Overlay Presenter (OnTOP), added an instructional overlay to the NIHSeniorHealth.gov Website. Overlay features were examined in seven participatory design sessions with seven older adults. Participatory design techniques were used to elicit participants' preferences for tutorial features. Three themes emerged: 1) using contextual cues; 2) tailoring to the learner's literacy level; and 3) enhancing interfaces with multimedia cues. These findings improved the design features of OnTOP. They also generated empirical evidence about the effects of multimedia learning among older adults.

Original languageEnglish
Title of host publicationProceedings of the 2012 iConference
Subtitle of host publicationCulture, Design, Society, iConference 2012
Pages240-247
Number of pages8
DOIs
StatePublished - 2012
Event2012 iConference: Culture, Design, Society, iConference 2012 - Toronto, ON, Canada
Duration: 7 Feb 201210 Feb 2012

Publication series

NameACM International Conference Proceeding Series

Conference

Conference2012 iConference: Culture, Design, Society, iConference 2012
Country/TerritoryCanada
CityToronto, ON
Period7/02/1210/02/12

Keywords

  • e-health literacy
  • health information seeking
  • integrated e-tutorial
  • participatory design

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