Are you hearing or listening? the effect of task performance in verbal behavior with smart speaker

Chaewon Park; Jongsuk Choi; Jee Eun Sung; Yoonseob Lim

doi:10.1109/IROS40897.2019.8967930

Are you hearing or listening? the effect of task performance in verbal behavior with smart speaker

Chaewon Park, Jongsuk Choi, Jee Eun Sung, Yoonseob Lim

Department of Communication Disorders

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Abstract

Human has an ability to adjust utterance depending on the state of interlocutor. In this study, we explore the verbal behaviors of human through interaction with two smart speakers that have different level of task competence. We analyzed (1) linguistic behaviors appeared in user's utterance, (2) length of the uttered speech, and (3) required pragmatics skills to understand the user's intent. As a result, there were no significant difference in linguistic behaviors and length of the speech while user interacts with speakers with different task competence. In addition, various pragmatics elements were equally utilized and especially, implied intentions were frequently observed in user's short utterance even under simple interaction scenarios.

Original language	English
Title of host publication	2019 IEEE/RSJ International Conference on Intelligent Robots and Systems, IROS 2019
Publisher	Institute of Electrical and Electronics Engineers Inc.
Pages	319-324
Number of pages	6
ISBN (Electronic)	9781728140049
DOIs	https://doi.org/10.1109/IROS40897.2019.8967930
State	Published - Nov 2019
Event	2019 IEEE/RSJ International Conference on Intelligent Robots and Systems, IROS 2019 - Macau, China Duration: 3 Nov 2019 → 8 Nov 2019

Publication series

Name	IEEE International Conference on Intelligent Robots and Systems
ISSN (Print)	2153-0858
ISSN (Electronic)	2153-0866

Conference

Conference	2019 IEEE/RSJ International Conference on Intelligent Robots and Systems, IROS 2019
Country/Territory	China
City	Macau
Period	3/11/19 → 8/11/19

Bibliographical note

Publisher Copyright:
© 2019 IEEE.

Access to Document

10.1109/IROS40897.2019.8967930

Cite this

Park, C., Choi, J., Sung, J. E., & Lim, Y. (2019). Are you hearing or listening? the effect of task performance in verbal behavior with smart speaker. In 2019 IEEE/RSJ International Conference on Intelligent Robots and Systems, IROS 2019 (pp. 319-324). Article 8967930 (IEEE International Conference on Intelligent Robots and Systems). Institute of Electrical and Electronics Engineers Inc.. https://doi.org/10.1109/IROS40897.2019.8967930

Park, Chaewon ; Choi, Jongsuk ; Sung, Jee Eun et al. / Are you hearing or listening? the effect of task performance in verbal behavior with smart speaker. 2019 IEEE/RSJ International Conference on Intelligent Robots and Systems, IROS 2019. Institute of Electrical and Electronics Engineers Inc., 2019. pp. 319-324 (IEEE International Conference on Intelligent Robots and Systems).

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title = "Are you hearing or listening? the effect of task performance in verbal behavior with smart speaker",

abstract = "Human has an ability to adjust utterance depending on the state of interlocutor. In this study, we explore the verbal behaviors of human through interaction with two smart speakers that have different level of task competence. We analyzed (1) linguistic behaviors appeared in user's utterance, (2) length of the uttered speech, and (3) required pragmatics skills to understand the user's intent. As a result, there were no significant difference in linguistic behaviors and length of the speech while user interacts with speakers with different task competence. In addition, various pragmatics elements were equally utilized and especially, implied intentions were frequently observed in user's short utterance even under simple interaction scenarios.",

author = "Chaewon Park and Jongsuk Choi and Sung, {Jee Eun} and Yoonseob Lim",

note = "Publisher Copyright: {\textcopyright} 2019 IEEE.; 2019 IEEE/RSJ International Conference on Intelligent Robots and Systems, IROS 2019 ; Conference date: 03-11-2019 Through 08-11-2019",

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doi = "10.1109/IROS40897.2019.8967930",

language = "English",

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Park, C, Choi, J, Sung, JE & Lim, Y 2019, Are you hearing or listening? the effect of task performance in verbal behavior with smart speaker. in 2019 IEEE/RSJ International Conference on Intelligent Robots and Systems, IROS 2019., 8967930, IEEE International Conference on Intelligent Robots and Systems, Institute of Electrical and Electronics Engineers Inc., pp. 319-324, 2019 IEEE/RSJ International Conference on Intelligent Robots and Systems, IROS 2019, Macau, China, 3/11/19. https://doi.org/10.1109/IROS40897.2019.8967930

Are you hearing or listening? the effect of task performance in verbal behavior with smart speaker. / Park, Chaewon; Choi, Jongsuk; Sung, Jee Eun et al.
2019 IEEE/RSJ International Conference on Intelligent Robots and Systems, IROS 2019. Institute of Electrical and Electronics Engineers Inc., 2019. p. 319-324 8967930 (IEEE International Conference on Intelligent Robots and Systems).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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AB - Human has an ability to adjust utterance depending on the state of interlocutor. In this study, we explore the verbal behaviors of human through interaction with two smart speakers that have different level of task competence. We analyzed (1) linguistic behaviors appeared in user's utterance, (2) length of the uttered speech, and (3) required pragmatics skills to understand the user's intent. As a result, there were no significant difference in linguistic behaviors and length of the speech while user interacts with speakers with different task competence. In addition, various pragmatics elements were equally utilized and especially, implied intentions were frequently observed in user's short utterance even under simple interaction scenarios.

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Park C, Choi J, Sung JE, Lim Y. Are you hearing or listening? the effect of task performance in verbal behavior with smart speaker. In 2019 IEEE/RSJ International Conference on Intelligent Robots and Systems, IROS 2019. Institute of Electrical and Electronics Engineers Inc. 2019. p. 319-324. 8967930. (IEEE International Conference on Intelligent Robots and Systems). doi: 10.1109/IROS40897.2019.8967930

Are you hearing or listening? the effect of task performance in verbal behavior with smart speaker

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