@inproceedings{3ebbd8b06fc649138fa4d25ac261d2e6,
title = "{"}A Voice that Suits the Situation{"}: Understanding the Needs and Challenges for Supporting End-User Voice Customization",
abstract = "Although there is a potential demand for customizing voices, most customization is limited to the visual appearance of a figure (e.g., avatars). To better understand the users' need, we first conducted an online survey with 104 participants. Then we conducted a semi-structured interview with a prototype with 14 participants to identify design considerations for supporting voice customization. The results show that there is a desire for voice customization especially for non-face-to-face conversations with someone unfamiliar. In addition, the findings revealed that different voices are favored for different contexts from a better version of one's own voice for improving delivery to a completely different voice for securing identity. As future work, we plan to extend this study by investigating voice synthesis techniques for end-users who wish to design their own voices for various contexts.",
keywords = "voice customization, voice perception, voice quality",
author = "Byeon, {Hyeon Jeong} and Chaerin Lee and Jeemin Lee and Uran Oh",
note = "Funding Information: This research was supported by the MSIT(Ministry of Science and ICT), Korea, under the ITRC(Information Technology Research Center) support program(IITP-2021-2020-0-01460) supervised by the IITP(Institute for Information & Communications Technology Planning & Evaluation). Also, this work was supported by the National Research Foundation of Korea(NRF) grant funded by the Korea government(MSIT) (No. NRF2021R1F1A105278611). Publisher Copyright: {\textcopyright} 2022 ACM.; null ; Conference date: 30-04-2022 Through 05-05-2022",
year = "2022",
month = apr,
day = "29",
doi = "10.1145/3491102.3501856",
language = "English",
series = "Conference on Human Factors in Computing Systems - Proceedings",
publisher = "Association for Computing Machinery",
booktitle = "CHI 2022 - Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems",
}