TY - JOUR
T1 - A socio-technical approach to knowledge contribution behavior
T2 - An empirical investigation of social networking sites users
AU - Chai, Sangmi
AU - Kim, Minkyun
PY - 2012/4
Y1 - 2012/4
N2 - Online social networking has received increasing attention as a new phenomenon among online users. As Internet users utilize online social networking websites as a useful communication tool to maintain their social networks, this study explorers online social networking websites users' knowledge sharing in particular. This study investigated the factors which influence knowledge contribution behaviors of social networking website users by sharing through user created contents with one another. By employing a socio-technical approach, this study discussed the roles of social system factors such as ethical culture, social tie, and a sense of belonging in online social network. Additionally, this study examined technical systems factors such as structural assurance of service providers and structural assurance of the Internet. The survey method was utilized in order to empirically test the research model. The research findings and contributions are discussed as well.
AB - Online social networking has received increasing attention as a new phenomenon among online users. As Internet users utilize online social networking websites as a useful communication tool to maintain their social networks, this study explorers online social networking websites users' knowledge sharing in particular. This study investigated the factors which influence knowledge contribution behaviors of social networking website users by sharing through user created contents with one another. By employing a socio-technical approach, this study discussed the roles of social system factors such as ethical culture, social tie, and a sense of belonging in online social network. Additionally, this study examined technical systems factors such as structural assurance of service providers and structural assurance of the Internet. The survey method was utilized in order to empirically test the research model. The research findings and contributions are discussed as well.
KW - A sense of belonging
KW - Ethical culture
KW - Knowledge contribution behavior
KW - Social ties
KW - Socio-technical approach
KW - Structural assurance
KW - User created contents
UR - http://www.scopus.com/inward/record.url?scp=84857781526&partnerID=8YFLogxK
U2 - 10.1016/j.ijinfomgt.2011.07.004
DO - 10.1016/j.ijinfomgt.2011.07.004
M3 - Article
AN - SCOPUS:84857781526
SN - 0268-4012
VL - 32
SP - 118
EP - 126
JO - International Journal of Information Management
JF - International Journal of Information Management
IS - 2
ER -