Abstract
Purpose: The purpose of this study was to investigate the relationship between patient-centered care and the patient experience according to inpatients. Additionally, the effect of patient-centered care on the patient experience was explored. Methods: Using a structured-questionnaire, data were collected from 147 inpatients in a tertiary care hospital for the period October 12-24, 2021. Data were analyzed using descriptive statistics, a t-test, ANOVA, Scheffé’s test, Pearson’s correlation coefficients, and a multiple linear regression using SPSS/WIN 26.0. Results: Patient-centered care was positively correlated with the patient experience (r=.66, p<.001), and patient-centered care was found to be a variable affecting the patient experience. Further, explanatory power was assessed at 43%. Conclusion: The results of this study indicate that the provision of individualized care must reflect patient-centered care to ensure a positive patient experience, and nurses should not only perform interventions through medication or nursing processes, but also by listening to and interacting with patients based on their needs.
Translated title of the contribution | The Impact of Patient-centered Care on the Patient Experience according to Patients in a Tertiary Hospital |
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Original language | Korean |
Pages (from-to) | 288-297 |
Number of pages | 10 |
Journal | Journal of Korean Academy of Nursing Administration |
Volume | 29 |
Issue number | 3 |
DOIs | |
State | Published - Jun 2023 |
Bibliographical note
Publisher Copyright:C 2023 Korean Academy of Nursing Administration.
Keywords
- Inpatients
- Patient experience
- Patient-centered care